FAQs

FAQs

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Q: Are you trading company or manufacturer ?

A: Heya Mold is a plastic mould factory.

Q:Where is your company?

A:Heya Mold locate in No.3, Houshi Road, Huangyan district, Taizhou city, Zhejiang, China mainland. Thers is about 50 minutes from Luqiao Airport; 20 minutes from Taizhou Railway Station. We warmly welcome you to visiting our company

Q: How to go to your factory?

A: You could come to Heya Mold factory by flight, train and bus.
There’s about 2 hours by flight from Guangzhou to Taizhou city; 3 hours by hight speed rail from Shanghai to Taizhou station;1 hour by train from Ningbo or Wenzhou to Taizhou station. 3 hour by bus or train from Yiwu to Taizhou station.

Q:Which kind information need for mould quotation ?

A: It depend on your product, so welcome to contact with Heya Mold to confim it. Of cause, it’s better if you have these information as below: 1,Sample photo with size or 2D/3D design
2, Cavity quantity
3, Runner type, cold or hot
4,Mould steel type,P20, 718, 2738,H13,S136,2316,an so on.
5,Injection machine parameter or plate size(tie rod distance)

Q: How long is your mould delivery time?

A: It depend on the mould structure and size.
Generally it is 3~15 days for mould design, and 15~60days for mould production after Heya Mold received your deposit payment and mould design confirmation.

Q: How to send test sample? is it free or extra ?

A: Heya Mold will send test sample by DHL, UPS, EMS ,FEDEX or TNT.And the quotation we offer to you including the cost of sample delivery 1-2 times.

Q:How about your quality control?

A:Heya Mold have professional team to control mould quality, and we believe that the quality control is the first priority to run business.

Q:What's type of mould surface process do you use?

A:Heya Mold will customized it by your demand and mould specific, processing the mould surface like: Mirror polish; Texture; Chrome Plating treatment on the core and cavity; Nitride & vacuum heat treatment

Q:How to approval samples?

A:You could come to our factory to have the mould test directly, also Heya Mold will send samples&mould running video to you.

Q:Payment Terms 

A:50% T/T in advance , and balance before shippment.

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